District Operations Manager, Transfer Stations ID - 15079
About the position
As a District Operations Manager for Transfer Stations, you will be responsible for managing the day-to-day operations of a single remote site or a small site with a single line of business, such as a Transfer Station. This role also encompasses the management of operations at medium to large sites. You will oversee Route Managers and/or Senior Route Managers who report directly to you.
Your primary focus will be to establish and maintain performance and productivity metrics while implementing cost management processes to ensure operational efficiency. In this position, you will provide daily support to managers to ensure quality and budget performance. You will monitor operating metrics, diagnose issues, and improve processes, procedures, and overall performance. Safety and compliance are paramount; therefore, you will execute necessary precautions to adhere to Company, OSHA, and other regulatory standards. You will conduct thorough root cause investigations for all injuries and incidents, ensuring consistent discipline and retraining as needed.
Your responsibilities will also include overseeing the personnel needs of the department, which involves selecting, coaching, disciplining, and training employees, as well as evaluating their performance. You will provide input into decisions regarding termination, compensation, and promotions. Additionally, you will formulate both short-term and long-term goals and action plans in collaboration with the Market Area General Manager and/or Director of Operations.
Regular participation in P&L reviews will be required to ensure that budgets are met. You will develop and implement programs aimed at optimizing equipment utilization, maintenance, and managing labor and material costs. Interacting with local city, municipal, and county agencies will be essential to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts, thereby establishing WM as a good corporate citizen and a valued resource. You will also ensure compliance with Service Machine procedures and work towards maintaining Gold Certification Standards while collaborating with functional groups to resolve employee and labor relations issues.
Responsibilities
- Manage the day-to-day operations of the District and provide daily support to managers.
- Monitor operating metrics and diagnose processes, procedures, and performance for improvement.
- Execute safety precautions to ensure compliance with Company, OSHA, and other standards.
- Conduct thorough root cause investigations for injuries and incidents, ensuring consistent discipline and retraining.
- Oversee personnel needs including selecting, coaching, disciplining, and training employees.
- Provide input into termination, compensation, and promotion decisions.
- Formulate short-term and long-term goals and action plans with the Market Area General Manager and/or Director of Operations.
- Participate in regular P&L reviews to ensure budgets are met and develop programs for optimal equipment utilization.
- Interact with local agencies to ensure customer satisfaction and negotiate contracts.
- Ensure compliance with Service Machine procedures and maintain Gold Certification Standards.
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Requirements
- Associate's Degree (accredited) or High School Diploma/GED with 2 years of relevant work experience.
- No prior work experience required beyond the education requirement.
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee stock purchase plan
- Health insurance
- Life insurance
- Paid sick time
- Paid vacation
- Paid holidays
- Personal days
- Discretionary time off up to 80 hours per year
- Leave pay policy providing up to 4 weeks of paid leave in a rolling 12-month period for qualifying leaves.
