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Manager, Enterprise Platform Growth ID - 15051

Benefits

Pulled from the full job description

  • Health insurance
  • Life insurance

Full job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.


We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.


We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.


Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: Strategic Product Consultant (SPC) - Vertical Focused Product Expert

Job Description:

The Role:

As a valuable member of our team, you will play a crucial role in ensuring the delivery of exceptional payment solutions for our enterprise merchant offering through strategic partnerships. Key aspects of this role include:

  • Client Aptitude: You will have the opportunity to directly engage with global enterprise clients on an ongoing basis. Your expertise will support sales teams and provide valuable advice to successfully close deals with large enterprise merchants.
  • Connector: Collaborating closely with cross-functional teams such as Product and Engineering, Finance, Support, Global Sales, Professional Services, and Account Management, you will leverage internal resources and external partnerships to drive business outcomes.
  • Global Reach: This is a global role that involves interacting with various teams and offices within PayPal, as well as engaging with our clients and partners worldwide. You will have the opportunity to foster strong relationships and contribute to the success of our organization on a global scale.
  • Distilling Complexity: As a key contributor, you will play a pivotal role in training and educating the organization on areas such as payments and the broader commerce ecosystem. Your ability to distill complex concepts into clear and actionable insights will be instrumental in empowering teams across the organization.
  • Evangelizing: In this role, you will serve as a thought leader for enterprise merchants. This includes engaging in merchant communication, participating in conferences, collaborating with partners, and hosting webinars. Your expertise and insights will contribute to industry-wide knowledge and best practices.

Join our team and make a significant impact by driving payment excellence and delivering outstanding value to our enterprise merchants through strategic partnerships.

 

Key Responsibilities & Accountability:

As part of this role, you will be entrusted with the following responsibilities and accountabilities:

By fulfilling these key responsibilities and accountabilities, you will play a critical role in driving the success and continued growth of PayPal's enterprise payment solutions.

 

Skills, Experience and Education:

To excel in this role, the following skills, experience, and education are required:

  • Payments Industry Expertise: A minimum of 5 years of experience in the payments industry, particularly in large enterprise card and payment processing. Your deep understanding of the industry landscape and trends will contribute to your success in this role.
  • Business-to-Business Sales and Relationship Building: Demonstrated experience of 2-3 years in business-to-business sales, relationship building, and business development. Your ability to build strong partnerships and drive successful sales outcomes will be essential.
  • Partner Relationship Development: Proven track record in identifying, developing, and contracting partner relationships within an enterprise context. Your experience in forging strategic partnerships will be instrumental in meeting business objectives.
  • Enterprise Merchant and Marketplace Expertise: Hands-on experience working with the processing and payout needs of enterprise merchants and marketplaces. Your understanding of their unique requirements and challenges will enable you to provide effective solutions.
  • Regional Payments Experience: Strong payments experience within specific markets or regions such as EU, UK, EMEA, APAC, or LatAm is required. Your knowledge of regional payment dynamics and regulations will contribute to successful implementation strategies.
  • Effective Communication Skills: Adaptable and eloquent communicator with the ability to effectively engage with stakeholders at various levels, including product teams, engineering teams, and clients. Your communication skills will be essential in driving collaboration and aligning objectives.
  • B2B and Product Software Proficiency: Experience with B2B and product software tools, including but not limited to Powerpoint, Salesforce, Jira, and Sharepoint. Your proficiency in utilizing these tools will enhance your productivity and effectiveness in the role.
  • Education: A Bachelor's degree is required, while an advanced degree is preferred. Your educational background will provide you with a strong foundation for understanding complex business dynamics and strategy.
  • Preferred Buyer Experience: Previous experience as a buyer of payment processing services is preferred. Your firsthand understanding of the buyer's perspective will enable you to empathize with merchants and provide valuable insights.

By possessing these skills, experience, and education, you will be well-equipped to thrive in this role and contribute to the continued success of our enterprise payment solutions.

 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.


Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx


Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.


Any general requests for consideration of your skills, please Join our Talent Community.


We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx


to view the notice.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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