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Process Improvement Specialist- Payments and Data Analysis, Zero Waste, Zero Waste, Field Oper Return & ReCommerce ID - 14505

Description As the Zero Waste Process Improvement Specialist- Payments and Data Analysis, US Donations or Recycle, you will be the primary point of contact for payments, purchase orders, and funding approvals. You will monitor incoming vendor disputes to process, monitor escalations or inquiries from vendors and internal teams. You will also identify continuous improvement by diving into recycling and donations data to identify trends and surface opportunities to reduce costs, increase recovery, or invent and simplify our business. You will also have the opportunity to work cross-functionally across external vendors and internal operations, ACES, product, tech and finance teams. Lastly, you will be able to dive deep into data to find new opportunities to escalate roadblocks and risks to both business and external vendors. Key job responsibilities • Own and optimize the team's standard work programs including data management/queries, cost optimization (transportation, grants, disposal charges, and sorting fees), waste reporting, and inventory tracking • Process and track all purchase orders (POs), pre-approved spending requests, invoices, funding requests, ect • Audit vendor reporting and reconciliation to surface trends and outlier data • Monitor and report on revenue metrics and track commodity rates • Handle Accounts Receivable (AR) and Accounts Payable (AP) responsibilities • Drive process automation and standardization initiatives to improve operational efficiency • Maintain accurate project tracking and status updates through Asana, ensuring timeline adherence and stakeholder communication • Be able to rule SQL queries in Hubble to run reports related to ship method, removals or other inquires A day in the life You will get the opportunity to work cross-functionally with Site Operations, Finance, Product, Tech organizations. You will also get to work with external vendors, who are business-2-business (B2B) vendors of Amazon. Your work is dynamic in nature, works at scale across the network, and has both standard work and proactive projects. We have big true north goals, where you work daily on finding ways to proactively achieve them. Lastly, you will dive deep into business performance, input and defect metrics for your business to find ways to drive continuous improvement. About The Team As a member of the US Recycle, Donations, and Zero Waste team, you will get to work in a team environment, where everyone works to support one another to achieve our goals of zero cost of returns and zero waste. While you will have your own goals and objectives, we tend to work collaboratively as necessary and have mechanisms in place to track your projects, goals and business performance. Basic Qualifications • Experience managing accounts receivable and accounts payable • Experience with large scale data analysis with a history of identifying trends and inventing and simplifying mechanisms • Experience gaining funding approvals, pre-approved spending requests, and invoice generation • Analytical skills with experience using Excel (analysis using aggregate functions and pivot table) • Good communication skills both verbal and writing (ability to communicate clear and coherent narratives) • Ability to travel as needed (up to 65%) Preferred Qualifications • 2+ years of program or product management experience with a focus on payments, invoicing and data analysis • Advanced Excel (Macros/VBA) • Experience in MS Access and SQL • Knowledge of visualization tools like QuickSight, Tableau etc. • Experience in mixed material recycling or nonprofit support Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,700/year in our lowest geographic market up to $112,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit

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https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon.com Services LLC Job ID: A2944192
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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