Primary Location:
2800 E. Spring Creek Parkway, Plano, Texas, 75074
We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.
Job Summary:
Provide administrative support for the manager of box office and marketing; assist with event ticketing, reservations, logistics, and patron services.
Required Qualifications:
Essential Duties and Responsibilities
- Build performance event information in Cougar Connect and in ticket portal
- Build online volunteer usher signup spots for performance events; send link to faculty directors
- Organize and prepare Box Office supplies for performance events (reserved seat signs, lanyards for student ushers, flashlights, no food/drink signs, direction signs, etc.)
- Assist at Fine Arts performance events (work with student ushers, greet patrons, hand out programs, seat patrons)
- Assist with cash and credit transactions; balance and reconcile for each performance
- Ensure that ticket reservations, exchanges, refunds, and house counts are accurately documented
- Coordinate with performance directors, house or stage managers before, during and after events to ensure event runs smoothly and successfully for performers, patrons, and instructors
- Assist with scheduling Box Office student assistants’ work shifts at lobby desk and for ushering at performance events
- Assist with responding to Box Office voicemail and email messages in a timely manner
- Maintain division bulletin boards for Fine Arts events – ensure that posted materials are accurate and current; change board borders each semester
- Assist with designing, printing, and posting Fine Arts marketing materials and signs
- Assist with updating and maintaining notices, brochures, training guides, and other documents, including contact data provided by Fine Arts programs for outreach/promotion of their events to area schools and individuals; send email messages as requested.
- Inventory supplies needed for Fine Arts receptions as assigned
- Assist with Box Office presence at campus fairs to promote Fine Arts events and course offerings
Supplemental Functions
• Perform other duties as assigned.
• Perform all duties to maintain all standards in accordance with college policies, procedures and Core Values.
Knowledge, Skills and Abilities
• Intermediate Microsoft Office knowledge
• Good knowledge of bookkeeping/accounting
• Knowledge of department/division policies, procedures and programs, as well as policies and procedures of outside agencies with whom the department/division interacts
• Knowledge of department/division systems
• Knowledge of department/division specific equipment and supplies
• May require knowledge of adviser menu for issuing degree audits
• Good organizational skills
• Excellent proofreading skills
• Creativity
• Excellent interpersonal relationship skills
• Collaboration skills
• Flexibility
• Customer Service skills
• Problem solving skills
• Conflict management skills
• Ability to interact with staff, Board, donors, students, faculty, vendors, and/or Department Chairs
• Ability to multi-task
• Ability to be self-motivated and meet deadlines under pressure
• Ability to operate, understand, and prepare reports using department-specific software and systems
• Ability to maintain department information accurately
• Ability to pay close attention to detail
• Ability to maintain confidentiality
• Ability to effectively utilize advanced computer software applications and peripherals
• Ability to plan and execute various aspects of programs
Physical Demands, Working Conditions and Physical Effort
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.
Requirements
Associate degree from an accredited institution and two (2) years of administrative office experience.
Preferred
Experience in the visual or performing arts.
Equivalency Language
High school/GED and 4 years of administrative office experience.
**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.
Required & Preferred Qualifications (if applicable):
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***
Compensation Type:
Hourly
Employment Type:
Part time
Compensation:
$18.01
Hourly
For any employment questions, please contact HR at (972) 985-3783 or send an email to: employment@collin.edu.
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
