Human Services Coordinator ID - 12287
-
Position Description
-
Are you highly motivated, committed to helping people and want to truly make a difference in communities of color and those that have barriers accessing mainstream services? Do you want to be part of a team that will launch an innovative long term care solution? If this describes you, Aging and Disability Services (ADS) invites you to apply to be part of the Washington Cares Fund or WA Cares team.
WA Cares is the nation’s first universal long term care insurance program. WA Cares is a state program and ADS as the Area Agency on Aging for King County has a role in launching WA Cares in Seattle-King County. The WA Cares Human Services Coordinator will provide technical assistance, support and training to agencies and vendors and support the Grants and Contracts team. WA Cares will contract with vendors that provide Long Term Support Services and agencies that will help beneficiaries through the WA Cares journey.
We are filling two (2) positions. These positions will report to the WA Cares Contracts Supervisor. A hybrid work schedule is permitted with the requirement to be in the office three days a week.
-
Job Responsibilities
-
- Conduct outreach to recruit Long Term Support Service vendors to contract with the City. Present at fairs, workshops, information sessions, etc. in person and virtually. Develop outreach materials including translated materials, as needed.
- Train service providers on contract expectations, program rules and requirements including applicable RCWs and WACs; workflow processes; systems navigation; and web-based platforms.
- Provide technical assistance to vendors in contract application process including application submittal, documentation requirements, background checks, signatory requirements, and other applicable business requirements.
- Troubleshoot issues with data systems, payment systems, and client management systems.
- Develop and maintain tracking system to report program outcomes to state funder.
- Maintain tracking system for vendor outreach, recruitment, and contracting. Report to internal teams to ensure contract compliance.
- Assist Grants and Contracts specialists in monitoring contracts.
- Prepare contracts and renew contracts, as needed.
- Oversee and monitor systems to ensure contract compliance.
- Other duties as assigned.
You will be successful if you are…
- Committed to helping others and the Aging field
- Able to work effectively independently and in a team
- A solution-focused initiative-taker
- Organized and outcome oriented
- Excited to work in partnership with a variety of stakeholders across a continuum of providers, funders, and regulators
- A networker and connector
- Experienced in providing technical assistance and support to various audiences
- An effective communicator – written, oral, virtual, and in-real-life
- Flexible, comfortable with ambiguity, change, and unknowns
- Positive, self-reflective, and committed to continuous quality improvement
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
-
Qualifications
-
Minimum Qualifications:
Requires one year of experience in human services administration, service delivery, community organizing, contract administration, or related experience; and a baccalaureate degree in Social Science, Human Service, Business, Public Administration, or related field (or a combination of education, training and experience which provides an equivalent background required to perform the work of the class).
OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties.
Desired Qualifications:
- Experience with and/or knowledge of Aging Network Services including Community Living Connections, Caregiver Support, Home Care Services, Home Delivered Meals, etc.
- Experience developing, managing and/or monitoring human service contracts or assisting the development, management, and/or monitoring of human service contracts
- Experience conducting outreach, orientation and/or training to diverse audiences through various platforms
- Demonstrated proficiency with business tools including Microsoft office (e.g., Outlook, Word, SharePoint, Excel, TEAMS, PowerPoint, etc.) and the ability to learn new software and data systems.
- Demonstrated commitment to Race and Social Justice values.
-
Additional Information
-
Additional Requirements:
Your application will not be reviewed if these items are missing or incomplete.
The full hourly range for this opportunity is: $40.70 - $47.37.
Hiring Process
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:- Completed NEOGOV online application.
- Current résumé indicating relevant experience and education.
- Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. Please describe how you have the relevant experience and skills to be successful in this position in your cover letter.
-
Supplemental questionnaire responses.
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: Most Employee Benefits Package
First time applying at the City of Seattle? View our tips and tricks for making your application stand out. (Download PDF reader)
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different view-points and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experiences
