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911 Emergency Communications Specialist ID - 15425

Description

Duties and Responsibilities:

  • Receives requests for calls for Police, Fire and Rescue assistance, emergency and non-emergency, determines nature of the call, the location of the call and dispatches the appropriate personnel and equipment.
  • Provides pre-arrival instructions for Fire and Rescue medical calls.
  • Operates Computer Aided Dispatch (CAD) and other computer systems that entail the handling of confidential information.
  • Dispatches other City department personnel and equipment as requested for the City Public Works Department, Utilities Department, Social Services and Magistrates.
  • Other duties as assigned
Salary: This position has a starting pay of $45,156.80 with the ability to be higher depending on qualifications 

Requirements:
  • Any combination of education and experience equivalent to a High School diploma or General Education Degree (GED) 
  • Attendance at a two week formal training school is required
  • Possession of a valid and appropriate driver's license
  • Ability to be certified as a Virginia Criminal Information Network (VCIN) and National Criminal Information Center (NCIC) operator and Virginia Department of Criminal Justice Services (DCJS) Communications Specialist
  •  Ability to obtain certification in CPR and Priority Dispatch Emergency Medical Dispatch (EMD) within two (2) years
  • Successful completion of position release tests and on the job training program within twelve (12) months
  • Must maintain 8 hours of yearly Continuing Education Hours specific to Communications
  • Some knowledge of the methods of operating the communication systems
  • Some knowledge of radio terminology system and teletype procedures
  • Some knowledge of the geography of the City and County and location of major landmarks
  • Ability to operate all communication consoles and computer terminal
  • Ability to communicate with coworkers and the public under stressful conditions 

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The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law. 
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