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Community Services Leader III - Great Park Visitor Center, Reservations, and Operations ID - 15233

Description The City of Irvine seeks customer-focused individuals to support the Great Park Visitors Center, Reservations, and Operations. Multiple vacancies exist: Part-time, up to 19 hours per week. Shift schedule will include Monday-Sunday during hours of operation: 8 a.m.-10 p.m

The ideal candidates will possess two years of college or university level work in recreation, facility management, or related field, and two years of related customer service and/or ride operation experience. *Entry level minimum starting pay rate: C.S. Leader III: $18.76 - $23.48 per hour

*New starting rate beginning June 21, 2025: $22.09 - $29.02 per hour For more information, please see the Community Services Leader III flier. Supplemental Information Your Team The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life

The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine through embrace of a team-oriented approach by living our values every day. The Community Services Department provides exceptional service, innovative programs, and diverse cultural experiences in vibrant and sustainable spaces.

The department strives to create a lasting contribution to the health and well-being of the Irvine community and consists of the following award-winning programs and services: Senior Services, Disability Services, Child, Youth, and Family Services, Animal Care, Recreation and Park Services and Operations, Great Park Operations and Athletics, Aquatics, Fine Arts, Facility Reservations and Contract Classes, Development and Park Planning, Administrative, Business and Support Services, Engagement and Special Events, Open Space, and Transportation Services (TRIPS). The Process Find more information in the Community Services Leader III job description. Interview: After a thorough review of applications, those candidates deemed most qualified as reflected in their application will be invited to an interview.

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Background Check: A thorough background investigation will be conducted prior to appointment. Medical Examination: A medical examination will be conducted, including a drug/alcohol screening and proof of a negative TB test to ensure the ability to perform assigned duties. The City of Irvine must provide a safe and drug-free workplace.

Any applicant who tests positive or tampers with evidence shall be disqualified from consideration. Future Vacancies: This recruitment may be used to fill future positions in similar and/or lower classifications within the organization. Part-time employees are employed "at will" and their services can be discontinued without cause.

Certain City budgets may not include funding for mandated CalPERS employer contributions. A qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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