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Customer Service Agent - HOU Airport ID - 15767

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. 

 

Our CSA earns up to $18.00 / hour ($14.00 / hour + performance based incentives).  

(PLUS an additional $1.25/hr between the hours of 10:00 PM-6:00 AM)

 

Must be able to work one of the following schedule:

Saturday - Wednesday 2:00 PM-11:00 PM

 

This position is located at: 7600 Airport Blvd Houston TX, 77061

 

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Responsibility

We are hiring now for immediate openings.  Responsibilities include:

Qualification: 

 
  • Must have a minimum of 1year of customer service experience 
  • Must have a valid driver's license with a good driving record, with no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work the following shift/schedule: Saturday-Wednesday 2:00 PM-11:00 PM
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • Must be at least 18 years old
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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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