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Retail Front End Supervisor - Full-Time ID - 15019

About the position

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor! As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you! At Burlington, we live by our Core Values: Drive Results, Trust & Respect Each Other, Build Teams & Partnerships. As a Retail Front End Supervisor, you will supervise all store functions and associates while in the role of Manager on Duty. You will maximize sales results through training, developing, and coaching of direct reports. Promoting safety for both our customers and associates by adhering to company guidelines is essential. You will cultivate a diverse culture based on teamwork and collaboration, solve issues and concerns, and make informed decisions to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times. Additionally, you will reinforce our company Asset Protection strategies to eliminate shortage, assist in recruiting, interviewing, and onboarding new associates, and participate in weekly workload planning meetings. You will also drive Community Relations participation through company programs and partnerships, coordinate meal and break periods, and monitor schedule adherence.

Responsibilities

  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both our customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drive Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitor schedule adherence

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Requirements

  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more
  • Ability to stand and walk for extended periods of time

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • Flexible schedule
  • Paid sick time
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