(Work From Home) Remote Technical Support Jobs – Full Time / Part Time – Long Beach, CA

Other Jobs To Apply

UPS is currently hiring for Remote Technical Support positions, available in both full-time and part-time schedules, specifically in Long Beach, CA. This opportunity allows you to work from home, providing crucial technical support to UPS customers. In this role, you'll be troubleshooting and resolving customer issues related to UPS products and services. Strong communication and basic technical knowledge are essential for success in this position. Key Responsibilities: - Provide remote assistance to customers via phone, email, or chat. - Troubleshoot and resolve technical issues related to UPS services and products. - Help customers navigate UPS systems and troubleshoot software or technical problems. - Maintain accurate records of customer interactions and technical issues. - Work closely with different departments to ensure timely issue resolution. Job Requirements: - Excellent communication and customer service skills. - Basic technical troubleshooting abilities and problem-solving skills. - High school diploma or equivalent. - Reliable internet connection and access to a computer. - Availability for either full-time or part-time work. - Must reside in the U.S. (Long Beach, CA applicants are encouraged). Benefits: - 100% remote work from home. - Flexible scheduling with full-time and part-time options. - Weekly pay through direct deposit. - Paid training and career advancement opportunities. - Work in a supportive environment with growth potential. How to Apply: To apply, visit the UPS careers portal and submit your application. A brief skills assessment will be part of the application process to ensure you're the right fit for the position. Join UPS today as a Remote Technical Support professional and enjoy the flexibility of working from home in Long Beach, CA!

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...